Frequently Asked Questions
About MQ’s Shop
What’s MQ’s Shop?
- This shop is to showcase the products that local artists create. It was created as another source of earning money. Part of the proceeds are given to charities or donated to good cause.
What’s to see here?
- You will get to see notebooks that are either hand-designed or printed. Not only that but you also get to see postcards with either illustrations or scribbles. There will also be hand-designed postcards on kraft paper. Various stickers and/or sticker packs will be sold here.
- From time to time, we’ll be creating themed products such as Mothers’ Day cards.
- We are the first party and you (the customer) are the second party. We won’t be sharing your private information with third party. A third party is someone who is not you nor me.
- There are four (4) shipping methods: Postal, Express, Regular and Free Shipping.
- This is shipping through the local postal. It would probably cost less than most shipping methods but would might be the longest period of waiting to. This would cost at least Php 50 (or $1) which would already include handling fees and the shipping costs. We will notify you just in case it would cost more.
- Regular shipping would be through couriers like Xend. This would cost at least Php 60 (or $1.21) which is inclusive of handling fees and shipping cost.
- You may be able to receive your package within 1-3 days within Metro Manila. If it’s a provincial order, it would be around 5-7 days.
- Express shipping would be most likely through either GrabExpress. This is only available for Metro Manila customers. The minimum cost would be Php 150 (or $3.03) and is inclusive of handling fees and the shipping cost. Choosing this will allow you to receive your parcel within the day of purchase.
- If in case there’s a delay, we will notify you at once about it.
- Free shipping may be availed if you have spent at least a minimum of Php 800 (or $16.15). It already includes handling fees and shipping cost.
- You may be able to receive your package within 1-3 days if within Metro Manila. If this is a provincial order, it would be within 5-7 days.
Returns or Exchange
- If you would like to return your order or exchange it for something else, please send us an email through email@example.com
- We would love to hear from you! If there has been trouble with the flow of the transaction, please feel free to send us an email: firstname.lastname@example.org